Need help during exams

If you experience any technical difficulties with Proctorio exams, please seek help via:

  • Proctorio Live Chat: Speak directly to a Proctorio agent by referring to , or visit in the browser to start the live chat (available 24/7).

During a formal Semester Exam period, additional support is provided:

  • Help with Exam Content, Submission, or Protocol 
    Contact the teaching staff for your course.
  • Technical Examination Help 
    Contact ANU ITS Examination Help on +61 2 61252222 if you have technical issues, such as trouble completing the pre-checks or having trouble re-entering the quiz/exam.
  • General Examination Help 
    [e.g. illness, Special Consideration, Deferred Examinations] 
    Examinations Office, 8.30am-6.30pm, Monday to Friday 
    +61 2 6125 3236 

Contact

  • Service Desk
  • +61 2 6125 4321
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